Effective Date: 7 May 2025

Welcome to the Whittle Wares FAQ section. Below you’ll find answers to the most common questions about our store, products, orders, and policies.

1. What products do you sell?

We specialise in high-quality home décor products designed to enhance and personalise your living space.

2. Do you ship internationally?

No, we currently only ship within the United Kingdom. However, we may consider international shipping in the future.

3. What shipping methods do you offer?

We offer three shipping options based on the weight of the products:

• Free Delivery
• Standard Delivery – £14.99
• Heavy Item Delivery – £29.49

All orders are shipped via trusted couriers. You will see available options at checkout.

4. How long does delivery take?

• Handling time: 1–2 business days (Monday to Friday)
• Shipping time: 3–5 business days (Monday to Friday)

We do not ship on weekends or public holidays.

5. What is your order cut-off time?

Orders placed before 5 PM GMT will be processed the same business day. Orders placed after this time will be processed on the next working day.

6. What payment methods do you accept?

We currently accept PayPal as our only payment method. All payments are processed securely.

7. What is your returns policy?

We offer 14 days of free returns for new damaged products only. We do not accept returns for used items or customer remorse. You can choose between a refund or a replacement.

For full details, see our Return and Refund Policy.

8. How can I contact you?

You can contact our customer service team using the details below:

Contact Information

Whittle Wares
Email: contact@whittlewares.com
Phone: +447349502745
Address: 12 Francis Street, PE11 1AT Spalding, England, United Kingdom
Business Hours: Monday to Friday, 9 AM – 5 PM (GMT)