Effective Date: 7 May 2025

These Billing Terms and Conditions outline the payment processes for purchases made on whittlewares.com, operated by WHITTLE WARES LIMITED.

1. Payment Method

We accept the following payment method:

• PayPal

All transactions are processed securely through PayPal. We do not store your payment details on our servers.

2. Currency

All prices are listed and charged in British Pounds Sterling (GBP).

3. Order Processing

• Orders are processed during our business hours: Monday to Friday, 9:00 AM to 5:00 PM (GMT).
• Orders placed after 5:00 PM will be processed on the next business day.
• We do not process orders on weekends or UK public holidays.

4. Billing Accuracy

Please ensure all billing and shipping information is accurate before confirming your order. We are not responsible for failed deliveries due to incorrect or incomplete information.

If we identify any issues with your order or payment, we reserve the right to cancel or refuse the order and will notify you using the contact details provided.

5. Taxes

All product prices include applicable UK taxes. There are no hidden fees.

6. Invoices and Receipts

A confirmation email and digital receipt will be sent to you once your order has been successfully placed. If you require a copy of your invoice, please contact us.

7. Refunds and Returns

We offer 14 days of free returns for new, damaged products only. We do not accept returns for used items or customer remorse. You can choose between a refund or a replacement.

For full details, please refer to our Return and Refund Policy.

8. Changes to Billing Terms

We may update these billing terms from time to time. The latest version will always be available on our website with the effective date at the top of the page.

Contact Information

If you have any questions about billing or payments, please contact us:

Whittle Wares
Email: contact@whittlewares.com
Phone: +447349502745
Address: 12 Francis Street, PE11 1AT Spalding, England, United Kingdom
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)